Terms & Conditions

1. All cancellations are subject to the specific cancellation policies of the respective hotels, airlines, and service providers involved in the booking.
2. Where sufficient notice is given (preferably 30 days or more prior to travel), most hotels and suppliers may issue a credit note to be used for future travel, subject to availability, otherwise full refund is issued less accrued charges.
3. Cancellations made within 7 days of travel will attract 100% cancellation charges, as most services will have already been confirmed and paid for.
4. Where applicable, refunds will be processed after receiving funds from third-party suppliers and may take 7–21 working days, depending on the provider
5. In the event that one or more travellers cancel from a group booking, revised rates may apply to the remaining travellers depending on room occupancy and supplier terms.
6. Failure to show up on the day of travel without prior communication will be treated as a no-show and will attract 100% cancellation charges.
7. Explore Kibokoni Safaris Ltd shall not be held liable for cancellations or disruptions caused by events beyond our control, including but not limited to natural disasters, political unrest, pandemics, or flight disruptions. In such cases, we will assist in rescheduling where possible.